Customer reviews of MSA Car Sales Ltd

By Abdalla E on 22 June 2020 | Purchase not verified

Worst experience ever, they sold me a car that proved to have a faulty engine and when checking with the Warranty Company I found out that the car is not registered with them. When checked back with MSA they said it was a mistake not to record the warranty however I knew later that this "mistake" is repetitive and I am not the only one with this experience. PLEASE AVOID

By Nathan C on 14 June 2020 | Purchase not verified

Avoid at all costs! Bought a car for around £6,000. It was not road worthy. Half way home engine management lights came on, air bag lights came on. Told me to take it home anyway. I rejected the car. He initially refused to collect it and denied every receiving my deposit. Then it took several months of the finance companies and credit card companies chasing him before I eventually got my refund. The car was advertised for sale the whole time I was rejecting it as in excellent condition. It was giving a fraudulent MOT too. It was passed with no faults just days before I collected it. It was missing when bolts. Had split tyres. Air bag faults. Lights out. Not trustworthy

By Darlene P on 08 November 2019 | Purchase not verified

Friendly welcome to se the car too u part exchanged mine too got told the 1 I bought the SD card was missing and would have it to me the next week for the sat nav it's been 4weeks now still waiting every time I get InTouch just say they will do it been busy. Also realised once I got bk they had sold a car to me with illegal front passenger tyre on which then cost me £55 to get new 1. Really not sure if I would recommend this garage still waiting to receive the SD card so can't use my sat nav in the car so really false sale of a car to me

By mark W on 16 March 2019 | Purchase not verified

((Mini Cooper 1.6 , Full service History with 9 stamps, 12 months mot , Fully loaded, This car is in immaculate condition )) what a joke! Where to start? Complete waste of time. Scruffy premises akin to ascrap yard, dent & wide scratches down the side carefully hidden in the pics, radiator expansion tank bone dry = knackered engine. I wouldn't feel confident buying a wheelbarrow off these guys nevermind a car.

Reply from MSA Car Sales Ltd on 16/03/19

Hi there u came to a storage unit were we prep our cars for our customers.The mini u are on about does have full service history and has about 11 months mot.There is absolutely nothing wrong with the engine I am giving a 3 months warranty with the car.and the issue u have with minor scratches ur gonna expect with the age of car as its a used car not a showroom 1.

By ROBERT S on 15 March 2019 | Purchase not verified

I WOULD HIGHLY RECOMMEND BUYING OF THIS DEALER VERY HELPFULL WOULD BUY AGAIN OF HIM

Reply from MSA Car Sales Ltd on 16/03/19

Thanks for the positive feedback much appreciated.